Showing posts with label QR. Show all posts
Showing posts with label QR. Show all posts

Wednesday, August 23, 2017

Yes, This Is Real Life Part 3: Shades On, Wheels Up

 

The trip so far:

Preview: Yes, This Is Real Life

Part 1: Location Location Location

Part 2: Brits in Beantown

Now, on to the real flying- our first Qatar Airways flight of the run.  I have to grudgingly admit that Airbus did a good job with the a350, there's no denying it.  Now, as I've said, I'm a Seattle native.  Not just a Seattle native, but a North of SEA, Boeing hometown, kinda native.  As such, I'm pre-conditioned to be skeptical of anything that doesn't get designed and built in Everett.  

And I'm right.  I'm absolutely right with respect to the a319...and the a320 series.  Give me an MD80 or a 737 over those any day.  The a330 also doesn't knock my socks off, I'd prefer the 777 line.  However, I'll cave and give them props for being daring enough to put the a380 into production, and the a350 is a fair answer to the Dreamliner model.  
 

Flying the DOH-BOS route, I've gotten to check it out a couple of times so far.  The a350 has some features that set it apart as a pretty boy of a plane (yes, I'm jetlagged, deal with it.  People are dealing with stuff now).  The first thing you notice is that it has its 'shades on' from the get-go- the cockpit windows are tinted and appear black from the outside.  It was probably a functional design spec, but there's no denying it's sexy as hell.  Well, if you're a confirmed avgeek, that is.  
 

In flight, the size is formidable, giving a smooth ride, and if you grab a window seat, the elegantly curved winglet will make your in-flight pictures even more snazzy.  Allegedly, they've implemented the lower pressurization and higher humidity that Boeing put in place with the 787.  Being pressurized at less than the standard 8,000 ft density altitude should make you feel better and less dried out when you get to your destination.  I will say I've felt good getting off both 787 and 350 flights, but that could be the air, or the good sleep I got in their comfy business class seats.  I'll try to pay better attention next time. 

 
So now that that larger love fest is in place, let me give you the small, nitpicking complaints.  I flew this route in reverse in February, so just a couple of feelings about it.  

First off, try as they will, Airbus has IFE issues.  On the 321 it skips, and cuts in and out in turbulence.  Seriously.  One the 350, the sound occasionally did the same. There's really no excuse for this, and I won't make any.  While we're on the topic of IFE, they could cycle through their TV offerings a little more frequently.  I'm pretty sure a lot of it was overlap from 5 months earlier. 
 
The other issues I had, and they're admittedly small...though I would argue important to an airline trying to keep up this mythical 'world's only 5 Star airline' cache, is that in just the span of a few months since I last flew this route, they've already downgraded the service. 
 
 
The two things that stand out immediately are the amenity kit, which has gone from an Armani branded one with a full size hand lotion, generous perfume or cologne, and other goodies, to their current kit, which has much smaller samples, no perfume, etc.  The container itself might be a slight improvement, but I miss the Armani. 
 
 
The other notable change is a downgrade in their Champagne from Tattinger Blanc de Blancs, to Billecart-Salmon Brut.  I fully realize that this sounds like the most petty complaint, but like I said, this airline's entire marketing scheme focuses on being superior and offering a particularly luxurious business class experience. 
 
If their motto was 'sit here and eventually we'll get you someplace else, and then you'll be in that place and so deal with it until then,' like most American carriers' business model has become, that would be different, but premium is pretty much what QR has going for them, and the first thing on every drinks menu is the bubbly.  Details matter.
 
 
That said, the service is still head and shoulders above any US based carrier, bar none.  As is the case with most all of their mid and long haul flights, business class is 'dine on demand' so you can relax and order as you like.  There are generally several options for each course, and the drinks menu has not only wine, beer, spirits and the like, but also has a 'cocktail menu' included. 
 
It's true that since the plane is carrying all the mixers and whatnot, you could technically order a cocktail on most international flights (if not by name) it's fun to have some featured drinks listed.  I started out by trying the 'pink gin' which, as I quickly learned, was pretty much just a cup of gin.  I managed.
 
 
From there, I worked my way though the dinner menu.  Everything was excellent, as airplane food goes.  Many times I don't make it all the way to dessert, but this time I did.  I had the ice cream, and it was also good, but so frozen that it took awhile to be able to eat it.  Pro tip- order it with your entrĂ©e so it will defrost enough before you actually get to it. 
 
 
By this point, I'd worked my way though a fair amount of the IFE I hadn't already seen, including some bizarre documentary-but-fiction thing about the future of space...something?  I settled in, and got some sleep for a couple hours.  Honestly, even long haul flights that are this comfortable never seem quite long enough.  Yes, I'm serious.
 
~CruisingAltitude
 
  

Tuesday, July 11, 2017

Around the World In 80 Hours Part 9: And Then, Everything is Perfect

 
 
How we got here:
 
 
 
 
 
 
 
 
Well, my friends, here it is- the capstone flight to my first around the world trip.  We've come a long way to get here, and in record time.  Now all that's left is to kick back and enjoy the next 12 or so hours. 
 
Once again, Qatar's service is in good form.  The champagne corks are popped before the passengers even board, and they get right down to business when you find your seat- Armani amenity kits, comfortable (and more trendy than AA) PJs, and a menu that takes some time to look over. 
 

 
Yes, 1,000 times yes.  You can just leave the bottle, I'll be fine. Promise.
 
 
What's more, we're getting a first look at QR's new a350.  It's not quite the inaugural flight, but the plane's been in service for less than a year.  It's a snazzy thing, if I do say so myself (though, don't let my hometown hear me actually approving of something not made in Everett).  Qatar's done a good job of their business class cabin design- it's a 1-2-1 all aisle access set up with angle seats that lie flat (of course).  There's a decent amount of privacy, and ample tray table and storage space. 
 


 
Oh...and the cabin ambiance is fun.  There's the LED lighting scheme, not to mention the 'walk up bar' in the middle of the cabin that nicely takes up what would otherwise be dead space, or a spare galley, but also.... there's the ceiling.  They've removed the overhead bins on the inside of the business class aisles, since there's fewer passengers and they're not needed.  This opens up the feel of the cabin, and makes it seem much bigger inside.


 
The a350 being Airbus's rough equivalent of an answer to the Dreamliner, it's always worth making a few comparisons.  Overall, the experience is similar- lighting, modern style, composite materials, and smooth ride.  The differences are in the details- the 350 has snazzy windows with automatic shades, but instead of the dimming screens, they use actual shades that give a nice lighting feel over the blue or bluer scheme of the 787.
 
 
The other comparison you notice right off is the 350's modern winglet design which pairs quite nicely with the insanely terraformed 'coast line' of Doha.
 
Because they can
 So, now that I've set the scene....let the fun begin!  We rolled the runway pretty well on time, and we watched our progress from the HD camera on the plane's tail.  Best. Channel. Ever.
 
 
Like the last flight, everything on Qatar is 'on demand' - food, drinks, everything.  I took full advantage of this, and tried a few things from the menu, to the detriment of my potential sleeping time.  No pain, no gain.
 

 
 
 
Now, I know I post a lot about food and seats and airports, but wait, there's more!  Aside from the little luxuries, the most memorable flights come with unforgettable views that give you a sense of the world as you can't see it otherwise. 
 
 
 
While crossing between Kuwait City and Tehran, I looked out the window to see snow covered mountains on the horizon.  They only got more dramatic as we flew closer.   
 
 
It's flights like this that double windows were made for.  
 
 
It was at about this point that I 'helpfully' reached over the front of my TV screen to tap (some might say smack) my brave travel companion on the head, lest he sleep through these views.  And yes, he thanked me for it.... as everybody should.  How often do you get to see vistas like this between Baghdad and Tehran??  I mean, come on....
 
Only complaint about this plane, and for that matter the 787, is that the modern window controls allows the flight crew to take them over and force all the windows to go black when they think it's "lights out time."  While they really lock down on the 787, it appears to be just a 'hard suggestion' on the 350.  Now, I get that it's annoying if you're trying to sleep, and the guy in 6A's got his shade open like a spotlight.  But honestly, that's what eye masks are for.  They even give them to everyone.  On the off chance that you're on a flight that's largely a 'daylight' one, you should have the option to look out and see where the heck you are. 
 
This flight was a prime example of this quandary.  About the time we crossed over into Europe, the windows went dark until approach into Boston.  Unacceptable.  I'm a grown-up, and I'll decide when it's time for ny-nys, and when it's time for pretending I can tell Sweden and Norway from 31,000ft thankyouverymuch.
 
ANYWAY, I did need to get some sleep on this flight, so I got my PJs on, and my bed made up.  They provide a comforter and mattress pad, which does make a difference.
 
 
After some rest, and browsing through the extensive IFE selections, the lights went back up as we got closer to Boston.  I'll admit, it was pretty surreal to see the other coast of the US come up on the horizon after four days spent flying West.
 
 
 

And with touchdown in my once hometown of BOS, all that's left is the conclusion....
 
~CruisingAltitude
 

Friday, June 9, 2017

Mileage Run Preview: Yes, this is real life.


"Double window addiction"
First off- I finished writing up my Havana trip!!  Final post with all the other links in it here!

Okay, so, I figure at this point that of the people who are reading this blog still at this point, 95% of them have classified me as certifiably crazy, 3% are other mileage runners I've met along the way, and 2% are my Mom and Mrs. CruisingAltitude, although at this point I have good intel...the BEST intel...that they don't even read most of it. 

However, I'm of the opinion that my next mileage run is totally something the average person would entirely enjoy.  It's fully understandable to fly in and out of Doha 3 times in 4 days, right? Right.

Here's how this came about- As you probably didn't read (mostly because it was a whopper of a mileage run, and I haven't finished posting it yet) in February, some brave souls and I flew entirely around the world in 80 hours.  The main flight that got us there was from Columbo, Sri Lanka to Boston via Doha.  It was a round trip booking, but that trip only used half of it, so I have the return flight to take in about a week. This, of course, leaves me 'stranded' in Columbo.  So, what's a mileage runner to do?

Well, go to Cairo, of course.  Okay, sure, Cairo isn't exactly on the way back from Columbo to Los Angeles, but hear me out. Remember when the Egyptian pound got un-pegged and took a tumble last year?  No?  Well, it did.  This suddenly made tickets that booked in that currency 'cheap.'  This is one of the strange hidden benefits of booking tickets that start around the world if you get lucky.  So, I found a very cheap one-way business class ticket from CAI to Houston through Doha on Qatar and booked it.  You have to admit that though Cairo isn't exactly 'on the way' from Sri Lanka, it is at least closer than many other places are.  So, I figured that one way or another I could connect those flights.  It's a doable, but fairly expensive mileage flight since Sri Lanka is considered 'Inidian Subcontinient' and Cairo is considered "Africa" for purposes of Oneworld partner awards, but it was an option. 

Then, as it turns out, the Sri Lankan Rupee wasn't having a great time (I assumed) and Qatar has a lot of capacity and competition from Sri Lankan, which is also a Oneworld partner, out of CMB this year.  What this resulted in was another cheap one-way ticket find a few months later for a business class itinerary from CMB to Cairo through Doha, also on Qatar.

So..... that gets me to and from Columbo with just the need for a couple domestic positioning flights- one to Boston to start it, and one back from Houston to finish it.  Since I have to be in Houston that month for work anyway, the latter takes care of itself this time around.

If you didn't bother to sort out all that nonsense, I can encapsulate it this way- I'm spending the weekend flying around the Middle East and India in business class, spending each night in Doha.  I'm going to have between 8 and 15 hours on the ground inn Doha each night, and about 7 hours in Columbo to actually leave the airport and see a few things.

All in all, it's made up of 5 different itineraries, 9 flights, 7 airports, and only two airlines - American and Qatar.  Should be fun...

"The Pearl" Qatar

So..

Now...

Wait for it....

.....Keep waiting

Okay....yes, what follows is real life.....


Imagine at this point in reading (or as I did, writing) this post you took a break to get on a flight, wait out said flight's delay, fly to Houston, land at 2am, get luggage, Uber to a hotel and pass out for the night.  Then imagine you wake the next morning to an inundation of texts/emails/news alerts blaring that Qatari planes are being banned from one airspace after another indefinitely.  First are Saudis, then the UAE, and next ...of course.... is Egypt.....followed by the Maldives, Mauritius, part of Syria...the list continues...

Well.  This sucks.

Update to now, and it's been a strange week.  I'm currently in the middle of an unrelated work trip, and have had to spend every break trying to call Qatar to get some kind of help with this situation.  I have called the US number probably 20 times, sat on hold for hours, finally broke down and started trying to call their worldwide offices - London, Sydney, you name it.  I even filled out a 'call back' form days ago.  They called me back too late, and the call was actually coming from Doha, so I probably paid a few bucks to tell them so.

I finally, finally, managed to get someone on the phone late yesterday and they hung up on me once they saw my travel plans.  I ....think....it was unintentional.  I eventually got past the point of annoyance and just moved on to disbelief.  The specter of flying to Sri Lanka without knowing how exactly I was getting home, even for me is a little much.  Just a little.

After another hour of hold time, I got someone else on the phone and tried to explain myself.  It was a long explanation.  Fixing one itinerary in this mess is a lot, fixing two when they include a tight turn around in a city they can't fly to is something else entirely.  

I have to give credit where it's due though.  It took over an hour of work, but the agent eventually got it done, though not without putting me on short holds to (I assume) control herself since something about my travel plans she found particularly hilarious.  I can't imagine why.  At one point I think I heard her coworkers in the background, also laughing at me.  The words "why wouldn't you just go direct" came up more than once.  I can only imagine the scene at a call center someplace.  I feel reasonably famous.  

But nevertheless she persisted, and re-routed me on a turnaround to Amman, Jordan instead of my Cairo flights.  I'll take it. We're friends now, and apparently I 'made her day.'  That's really all I'm after with this anyway.

So, where does that all leave us?  Well it currently leaves me sitting in the Houston Centurion lounge having a latte and writing about it.  Next up is a quick hop IAH-CLT-BOS to get this thing started.  Everything's cleared for the upgrades, and it looks like a good day to fly!

Wish me luck,

~CruisingAltitude

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