Showing posts with label Lounge Review. Show all posts
Showing posts with label Lounge Review. Show all posts

Tuesday, July 11, 2017

Around the World In 80 Hours Part 8- Doh-HA!

 



** Correspondent's Note: The posts here have been all over the place (pun intended) lately as I somehow managed to put just about all of my planned trips into the first half of this year.  As such, I haven't wrapped up some earlier trip reviews.  So, let's go back to February now and finish up going "around the world in 80 hours."  If you don't remember (or never read) the earlier parts of this story, see the links below.  Thanks for reading!**

The Story So Far:

Mileage Run Preview: Best Worst Decisions
 
 
 
 
 
 

After what felt like a much too short 4 hour flight from Columbo, we landed safely in Qatar at Doha's massive and modern airport.  We were here for just a short two hour layover before catching our next flight direct to Boston on Qatar's new a350. 

The last time, a little under a year ago, that I'd been through DOH I'll admit I wrote a rather scathing review of the airport, based mostly on their cheap cop-out on Oneworld policies.  I still stand by it 100%, even though this time on account of being an actual 'premium' passenger, I had access to the ACTUAL business class lounge.  Not that I'm not still mad about their shady policies, but at least this time there was more on offer than soggy sandwiches and warm chardonnay.
 
I'm getting ahead of myself here.  We landed around 6am local time and had to clear transfer security to get to the lounge and eventually to the gate.  Now, the Doha airport has clearly undergone drastic growth, much like all of this region.  What hasn't kept up the pace is their security checkpoints.  We filed into organized chaos trying to get back through to departures.  My advice for making it through during the morning rush (every single flight seems to leave at 8am)- find the 1st/Business class lane...and get your elbows out.  Turns out Qatar isn't big on orderly lines.



Anyhow, after that tiny slice of aggravation dissipated, we made it through to the main hall of the terminal for some quick selfies with (and jokes about ) the Big Teddy Bear that's still right in the middle of it.  If you didn't know better, you'd think there wasn't anything else in this place but this friggin' Bear.  Directions to anywhere, no matter where it is, start off with "when you get to the Bear..."

If you can't find the Bear, you're probably not even in the airport anymore.


So, we 'passed the Bear' and took the escalator to the Business class lounge, which brings us current.  The Al Majoran Business lounge is upstairs from The Bear, and is huge!  It needs to be for a couple reasons- 1. This is Qatar, and they can so they will, and 2. During the busy hours this is a pretty high traffic lounge, even though they keep out the unwashed masses with their Oneworld exclusion policy. 


The lounge is on two floors, with the main bar/restaurant on the top floor.  The first thing you notice once you pass check in is the massive shiny reflecting pool, with a huge spiral staircase going over it up to the second floor.  There is, of course, no good reason for this design since anyone with any amount of luggage will be taking the elevator but I refer you again to point 1. above: This is Qatar, and they can so they will.


The lounge offers plenty of food and drink, as well as a row of cubicles with daybeds in them if you have a long enough layover for a nap.  This is a nice touch, and beats trying to pounce on one of the few spaces like this at a Centurion lounge stateside, or attempting to curl up in a not-so-loungey lounge chair at the Admirals' Club. 



There is a full breakfast buffet, that encompasses the multicultural nature of an airport hub like this.  You'll find scrambled eggs and croissants, alongside congee, pickled vegetables and ful madames (a recipe I would much later try and painfully fail at recreating at home).  There's also a bar on this level, as well as coffee and soft drinks. 

We just had time to regroup, have a snack and a mimosa, and say goodbye to one of our traveling companions who was taking the Los Angeles flight, before heading out again to board the new a350 for Boston!  4 flights down - 2 to go!

~CruisingAltitude

Up Next: And Then, Everything Is Perfect


Monday, November 21, 2016

Lounge Destinations: The Qantas 1st Lounge at LAX


This post is part of my Lounge Destinations series, which reviews some of my favorite Oneworld lounges worldwide.

Also see:

"The Wing: Cathay Pacific 1st Class" and
"The Red Suite: JAL Haneda 1st Class"

The Qantas 1st Class Lounge that opened last year is a gift to all Oneworld flyers that depart from, or regularly transit, LAX.  What's an even bigger gift, is the newly (ish) finished airside connector from Terminal 4 to the Tom Bradley International Terminal.  Along with the recently re-opened tunnels connecting Terminals 7-4, this gives an entire half of the airport access to the newly renovated TBIT, its shops, restaurants, and lounges.

I'm looking forward to visiting here again before my last international flight of the year to Quito in a few weeks.  The lounge opens at 6:30 in the morning, so I'll be getting there as they open to make sure I have plenty of time before my 9:00 departure to MIA.

To get to the Qantas lounge from Terminal 4, take the TBIT connector, stay on the upstairs level, and follow the corridor around.  The Qantas lounge is the first one you'll come across.  If you're checking in at TBIT, after security, follow the signs up to the lounges.

Of the lounges available at LAX for Oneworld travelers, the Qantas Lounge is the top of the list.  It's a true first class experience.

So, how does one qualify for entry??

Credit: Qantas.com
The takeaways from this chart are: You must be flying in first class on Qantas or another Oneworld airline, be one of Qantas' Platinum One or Platinum elite flyers, or hold Emerald status with the Oneworld alliance.  Each of these categories also entitles you to bring a guest.

What's not stated clearly here is that to qualify using your Oneworld Emerald status, you must be traveling onward on a Oneworld INTERNATIONAL flight.  International flights exclude Canada, Mexico, and the Caribbean.

In addition, you may be able to gain access under the following scenarios:

-You are arriving on an international Oneworld flight that would qualify, connecting to a domestic flight to your final destination, i.e. HKG-LAX-DFW.

-You have a qualifying Oneworld international flight within the next 24 hours, even if your first flight is domestic, i.e. LAX-SFO-HKG, where the SFO-HKG is early the next morning.

These are good rules to get used to, as they apply to the majority of Oneworld lounges, and AA Flagship lounges.

So, after you've gotten in, what should you expect?  The lounge is essentially one large room with quite a bit of seating.  The décor is very modern and comfortable, with a decent number of power outlets in each seating area.  However, in the peak hours before Qantas and British Airways load up their a308s, even this lounge can get full and fairly loud. 


Lots and lots....


....Of seating.

The amenities are likewise well done, with premium drinks, and a full service complimentary menu that's made to order.  Wine and soft drinks are available for self pour, and there are several small snack stations placed throughout the lounge.  However, there is no buffet, so you'll need to plan some time if you want to have a meal.

 
 
 
The restaurant has a menu that changes through the day.  Especially when they're not operating at full capacity, the service is quite prompt, so it shouldn't slow you down too much.  I've heard good things about many of the menu items, but my personal favorite is the fillet with chipotle butter, or if I'm in the mood for something on the lighter side, a salad and their current carpaccio.
 
The Breakfast Menu


Settling In For a Meal Before Our Flight


The Salt and Pepper Calamari


A Light Meal Before a Late Flight

There's also a bar that runs along the side of the restaurant area.  It is a full bar serving wine, beer, and cocktails, as well as having a great espresso and tea service.  Always nice to be able to get a genuine Aussie flat white stateside.

They prefer that you sit at the restaurant tables or at the bar if you're ordering from the menu, but if these are full, they'll also bring you your meal if you're seated elsewhere.  I've always found the service at this lounge to be top quality. 


The Modern Bar
 If I'm at this lounge on my own, I generally head for the bar and visit with the servers for a few minutes, while I eat, before finding a place to relax and work.  They're friendly, helpful, and will give you the rundown on the who's who of guests if they're in a chatty mood.  This lounge seems to be the go-to for LA's celebrity flyers, which can lead to some good stories.
 
The lounge also offers free shower rooms, complete with towels and amenities so you can get refreshed before your flight.  Ask in advance, especially at peak hours, as there may be a waiting list.  There are also workstations, computers, and free wifi.  This lounge doesn't offer spa services like some of the very top lounges, but it's still the best choice for the Oneworld flyer at TBIT if you have access.  Just make sure you plan plenty of time to enjoy!
 
Travel Well,
 
-CruisingAltitude
 
Want to know more about lounge access, and plan your flights so you can check them out yourself?  Let me help you!  Check out my consulting site to learn more.

 This post is part of #WanderfulWednesdays, Budget Traveler's Sandbox's #TravelPhotoThursday, #WeekendTravelInspiration, and #FlyAwayFriday at Time Travel Blonde. Check out these linkups!

Thursday, November 10, 2016

Lounge Destinations: The Wing



A drink with a view at The Long Bar
There's a problem with the Hong Kong airport, a big one.  That would be that there's simply too many great lounge options for the discerning Oneworld traveler.  I've been several times, and never make it to as many as I'd like, simply because I get sidetracked into not wanting to leave and waste time hiking through the terminal. 

A note on HKG departures generally if you're planning on coming to the airport especially early- check ahead to make sure your departure airline's desk is open.  American doesn't open until 3 hrs prior to first departure, and many other airlines are similar. If this will be an issue, remember that you can check in at the Central or Kowloon airport express stations!!  This will save you time, and they're open early!

The full list of lounges includes: The Cabin, The Bridge, The Pier & The Wing, as well as the Qantas  Lounge, which opened last year.

First thing's first, let's talk about the first lounge you're likely to stumble upon after getting through passport control- The Wing.

Getting there and getting in:  The Wing is Cathay’s flagship lounge at HKG.  It’s located in the main international terminal, just through the left side passport control.  After clearing, make a hard left down the hallway, before the food court and you can’t miss it.  If in doubt, just look for the life size cutout of a Cathay agent by the door.

Amenities at The Wing
Once you’re in, where to go: The Wing has two sides, business and first.  These are open to passengers flying same day in these respective cabins, as well as Oneworld elites.  Oneworld Sapphire travelers may access the business class side, and Oneworld Emerald my use the first class side.  Oneworld elites are also allowed one guest.  Both are worth a visit, but if you have access to the first class side, it’s REALLY worth a visit, possibly a long one. 
 
There are a few parts of this lounge that set it apart.  Possibly the most notorious, are the luxurious private “cabanas” that can be reserved on a first come first served basis.  The Cabanas are private rooms to relax and get refreshed before your flight.  They are the size of an average W Hotel room, and include a daybed, desk/vanity, bathroom, and most importantly, a waterfall shower and soaking tub.  The rooms are stocked with all the necessities- tolietires, towels, hair drier, etc. 
 
Soaking tub
 
Waterfall shower- the cure for any jetlag
 
Daybed area
If all the cabanas are taken when you arrive, they will put you on the list for the next available one, and give you a pager to take with you.  If you don't have time to wait, they also have very nice shower rooms that I've generally never had to wait for.

Shower room
 
Amenities
 
Rainfall shower
 
The Wing on the first class side also includes a full service complimentary restaurant, named ‘The Haven."  The Haven has both table service, with a full menu, and a buffet if you'd rather take a sampling.  I really appreciate when lounges have this option, because you may not have time for a full service on a layover, or may simply want to enjoy other parts of the lounge as well.
 
 
I'd just like to say that I love breakfast in Hong Kong?  It's one of the only places in the world where you can have congee (a Chinese rice porridge) and dim sum, next to sausage, baked beans, and toast. 
Of course, after your tea, eggs, and congee, you'll naturally have to top it off with a visit to the swanky champagne bar. 

 
 The bar features several nice bottles on ice all day, accompanied by plush red leather couches.  The drinks are self-pour, but there's generally also a server there to take care of you.

There are a couple other features worth a visit if you have the time.  The additional benefit of the layout of this lounge is that the business and first sides are just connected by a hallway/gap with a welcome desk, so you can walk freely between them if you have access to both.  Just have you boarding pass or Oneworld elite card with you in case anyone asks. 

On the business class side, there's a noodle bar that serves made to order soups, as well as 'The Long Bar" that is arguably the best place to sit and watch airport ops.  It solves my one complaint about this lounge, which is that the views of the ramp are somewhat obstructed by the opaque railing
along the edge of the lounge when you're in most of the seating.

First Class Lounge Seating


Semi-private seating/workstations
The lounge can be high traffic at times as well, so it's nice to have plenty of options throughout the space for seating.  You can also grab your food and drink from the first class side, and take them over to the Long Bar for the best of both worlds. 

In any case, you can (and should) easily enjoy several hours here before or between flights.  Check ahead to see where your departure gate will be, since some may require taking the train connection.  Even though HKG is a very large airport, it's well laid out and easy to navigate.  The agents at the lounge are always very helpful, and will make sure you know where you're going next!

Enjoy your visit, 

~CruisingAltitude

Also, I'm very excited about our new blog project- The Baby Flyer Blog !  With the new addition to our traveling family, we've been learning the ins and outs of travel with young children, and want to use what we've learned to help others travel more smoothly, so please have a visit and let us know what you think! 

This post is part of Budget Traveler's Sandbox' Travel Photo Thursday.  Make sure to pay them a visit for some inspiring travel stories and ideas!

Also in this review series, check out Lounge Destinations: The Red Suite

Friday, September 30, 2016

Lounge Destinations: The Red Suite....

 


One of the best parts of a Mileage Run, or any well planned trip, can be free access to some of the impressive and luxurious Oneworld lounges.  In terms of lounge quality, Oneworld is king amongst the airline alliances.  From the Qantas offerings in SYD, to Galleries in LHR, to Cathay's spread of lounges in HKG, it really pays to be a Oneworld elite when traveling abroad.  I've been known to book 6 hour layovers, just to enjoy the lounges. 

For reference, the basic Oneworld lounge access policies are:



Further, you can generally have access to an airline's lounge when flying same day with them in a premium cabin.  Logic dictates here, so a business class ticket = business lounge access, and a first class ticket = first class lounge access.

There are also certain lounge pass memberships, and credit cards with lounges as a benefit, like Priority Pass, and Lounge Club, but neither of these apply to the JAL lounges, and I'll cover them in other posts.

This summer, I got the chance to try a new OW First Class lounge, courtesy of a run to Hong Kong and AA's new Tokyo Haenda to LAX nonstop flight.  My return ticket took me from HKG, to HND, and then back to LAX on the new 787 Dreamliner.  All my upgrades cleared, so I was already having a great trip. 
My ride for the journey home

Seat 6L- Very quiet and private

It was my first stop in HND, which is the smaller of the two main Tokyo airports.  I didn't have time to go into the city this time, even though it's closer than when you fly into Narita.  I was fine with this, because my layover turned out to be even better than expected.

I should say at the start that the lounges in Tokyo generally are right up there with the best in the world.  JAL's customer service and attention to detail make a layover at one of their lounges worth the wait.  Both of their lounges in Tokyo offer full buffet spreads, beer, wine, sake, and a full self-serve bar, as well as relaxing extras like nice shower rooms, complimentary massage service, and massage chairs.  Plus, the made to order sushi bar in NRT is worth a visit.

There are both First and Business class lounges at HND, and the First Class lounge recently underwent a stunning renovation.  Most importantly, as well as providing ample seating in the main parts of the lounge, space for work, and views of airport ops, they've gone above and beyond in adding a more intimate set of rooms to explore called "The Red Suite." 

 
The Red Suite is every aviation enthusiast's dream, and takes you back to the days of elegant travel.  At every angle, the décor and mood is impeccable.  From the vintage desk, complete with typewriter and model aircraft, to the complimentary shoe shine service, it makes every layover seem too short. 

Feel free to settle into one of the silky leather chairs in the suite, and reflect on the journey so far.

Hours were from 7:00 to about 23:00, I believe.  
 
 
 
You can pour yourself a crystal glass of chilled sake or champagne from the minimalist bar inside the Suite, and spend some time taking in the historical photos of JAL's past, peruse the walls of charts, or even challenge a travel companion to a round of chess in the game room before heading out to your flight. 
Get there with enough time for a game, maybe two.

Loser has to forfeit the aisle seat on the next flight.


If you look long enough, you just might be able to chart your way home....or to Sydney and back.

No detail has been overlooked, and with this re-vamp, JAL has set a new standard in lounge décor, not just for its own service, but for any airline offering a premium experience.  While it is not the biggest lounge in the system, any true travel lover won't be in a hurry to get to their next jet bridge too quickly.

Travel Well,

~CruisingAltitude